Elegant Starbrite Tanzanite Drop Earrings Minimalist North Star Dangle Earrings

Metal

• Sterling Silver: Available in following finishes:
  Rhodium plated solid 925 silver
  Gold finished solid 925 silver
  
• Karat Gold: Available in 14k and 18k solid gold varieties, each offering following choices:
  White Gold: Known for its modern, sophisticated appearance.
  Yellow Gold: Classic gold color that has been cherished for centuries
  Rose Gold: Offers a warm, pinkish hue, perfect for a unique, romantic look.
  
• Platinum: Offers exceptional durability and a naturally white luster.

Delivery Time= Processing Time + Shipping Time

• Normal Order : 10-20 business days to process and 5-7 business days for arrival.
• Custom Order : 20-30 business days to process and 5-7 business days for arrival.

International Customs and import taxes: 

NOTE: Please be aware that free shipping is only available for orders shipping to the USA ; orders shipping to other countries are subject to the customs and taxes of those countries, which will be paid directly by the customer. At this time, we do not offer free shipping that is exempt from customs or taxes for orders shipping to countries other than the USA.

1. Remove Jewelry During Activities: Take off jewelry when swimming, exercising, or doing household chores to avoid damage from chemicals, impact, or sweat.
2. Store Properly: Use a soft-lined jewelry box with separate compartments to prevent pieces from scratching each other.
3. Avoid Contact with Chemicals: Keep your jewelry away from lotions, perfumes, hair sprays, and cleaning products, as they can dull or damage the metal and gemstones.
4. Clean Regularly: Use a soft cloth to wipe your jewelry after wearing it to remove oils and dirt.

Care for Specific Materials

• Gold and Silver: Use a gentle, non-abrasive jewelry cleaner or a mix of mild soap and warm water. Avoid harsh scrubbing to prevent scratches.
• Gemstones (e.g., Moss Agate): Clean with a soft brush, warm water, and mild soap. Avoid ultrasonic cleaners for softer stones.
• Black Gold: Clean with mild soap and water; avoid abrasive cleaners to preserve the plating.

30 Days No-hassle Return

You have 30 days to request a return after receiving your item. Please contact us at service@forestvevra.com with your order number first.

• Contact us within: 7 days of delivery
• Ship items back within: 30 days of delivery
• Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

• Custom or personalized orders
• Exceeding 30 days from the date of receipt
• Rings with engravings
• Ring size less than 3 US or greater than 10 US
• Worn, damaged, altered and/or not in purchase condition
• On-sale items or gift cards
• Rush orders

Conditions of Return

Buyers are responsible for return shipping costs. It is highly recommended to purchase insurance when returning. If the item is not returned in its original condition or gets lost, the buyer is responsible for any loss in value.

Refundable Fee

Our jewelries are handmade, the most expensive part is the handmade art of artisans. Based on our experience, few customers choose the exact same style and ring size. Even though we use recycled materials to PROTECT THE ENVIRONMENT, craftsmen have to disassemble the ring and recycle the metal once a returning item is received. The jewelry cannot be resold.

That's why there will be a handcrafted fee (20%-30% of item price) and shipping fee deducted; the remaining balance will be refunded within 5 business days after the returned item is received.

Warranty

We are always responsible for your order. We provide a 1-year FREE tiny stone-sending service if there is a manufacturing defect.

If the purchase period exceeds 1 year, you need to purchase extra Warranty Services first. Click here to order directly:
https://forestvevra.com/products/warranty-service
After that, our expert team will provide the best solution based on the degree of damage to the product.

Note: The warranty fee can only be used for repair costs. If it cannot be repaired, we will suggest replacing it with a new one. You will need to pay an additional fee according to the specific situation. Please don't worry, the replacement price will be lower than the selling price. The repair fee can be used to offset part of the replacement product cost.

To ensure the longevity of your jewelry, please handle it with care and follow the provided care instructions. Even well-constructed rings can be damaged if knocked against hard surfaces. We recommend visiting a professional jeweler once a year for cleaning and prong tightening to maintain the ring's appearance and integrity.

How to return?

You can return the order to us using USPS (postal service), UPS, FedEx, or any other carrier that works for you. Please contact us to get the returning address before returning. We strongly recommend that you get a tracking number for the return shipment back to us (for safety reasons). Once the package is delivered back to us, we will update you, and we will process a full refund or exchange.

Email: service@forestvevra.com